Once your order has been submitted we are immediately beginning the process of production of your personalized stencil. Due to the customizations of ALL of our workshops, there are NO REFUNDS FOR WORKSHOPS! However, if you cancel within at least 48-hours-notice your FULL reservation fee will be turned into a store credit that can ONLY be used for future workshops. Same-day cancellations or no-shows will NOT get a credit for a future workshop! Please email us (email@example.com) to cancel. If you do not show up for a workshop that you have a spot reserved, you forfeit your payment. If you are unable to attend a workshop or if the workshop is canceled for any reason you will have the option for rescheduling, having your project packaged for a take-home kit, or someone from our staff can complete the project for you. There will be a 60-day window for a makeup session, please email us (firstname.lastname@example.org )to reschedule. Hammer & Stain reserves the right to make any amendments to this policy at any time.